Call the Better Business Bureau to make sure the dealer is reputable and confirm membership in professional associations like the Air Conditioning Contractors Association of America (ACCA).
Ensure the dealer partners with a nationally recognized manufacturer with experienced technicians, ensuring proper system sizing and installation expertise.
Former customers are an excellent source of information. Ask for customer references and to view installation photos demonstrating quality work.
A reputable dealer conducts thorough home assessments, asks detailed questions about your comfort needs, and presents professionally in appearance and materials.
Ask to see proof of state and local licenses as well as insurance forms for liability and workmen's compensation as required by local regulations.
Inquire about the firm's experience and staff expertise, particularly regarding ductwork modifications that may be needed for your project.
Obtain detailed comparisons based on identical equipment efficiency, including removal, relocation, cleanup policies, and emergency repair procedures.
Research manufacturer warranties, extended coverage options, and dealer-provided warranties before making your purchase decision.
Many dealers offer service contracts that call for periodic maintenance and repairs at reasonable fees. Ask about available maintenance plans.
Commit your agreement to writing and have the dealer sign it. A written contract protects both you and the dealer.
If you have questions about selecting a dealer or need HVAC assistance, don't hesitate to reach out.
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